Frequently Asked Questions
At the top right corner of the website there is a button that reads, “Log In”. From there you will be given the option to log in or register as a new user.
We primarily take all of our payments through PayPal’s secure network. But we also are SSL Certified, so you can have a safe transaction using a major credit card. We accept Visa, MasterCard and American Express.
Please follow us on Facebook, Instagram, Twitter or Join Our Newsletter. On the top left hand corner of the site is where you can sign up for our Newsletter with your e-mail address.
Orders placed before 4pm EST will be processed the following business day. Orders placed after 4pm will be processed in two business days. We do not process orders on Saturday or Sunday.
We are in the office weekly: Monday thru Friday / 8:00am – 4:00pm EST
Returns & Refunds
Fill out our Return Request form at the bottom of this page. Make sure to have your order number available.
You have 14 calendar days to return an item from the date the package was received at the customer’s requested shipping address.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging and you will need to provide a proof of purchase. All candy and other food items are nonrefundable if the seal on item is opened.
Yes, please provide in the return a copy of your invoice which was emailed to you upon purchase. If you do not have a receipt please contact us at firstname.lastname@example.org
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Any questions or inquiries for returns can be sent to email@example.com